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FAQ

Questions before your consultation?

Browse patient-friendly answers maintained by the Zelora team across Hair, Skin, Laser, Aesthetic and general clinic questions. These answers are general information; personal suitability and treatment planning should be discussed during consultation.

What happens before an eyebrow or lip micropigmentation procedure?+
Aesthetic

Before a cosmetic pigmentation procedure, the clinic should discuss your goals, the planned design or colour and whether the procedure is suitable for you. Ask the Zelora team about the exact process used for your chosen service.

How do I choose between a facial, peel or another skin treatment?+
Skin

The right option depends on the concern being addressed, your skin and the treatment goal. During consultation, the clinic can discuss the differences between its published skin treatments and whether a particular option is suitable for you.

Does laser hair reduction permanently remove every hair?+
Laser

Laser hair reduction is intended to reduce hair growth; it should not be described as a guarantee that every hair will be permanently removed. Response varies between people and treatment areas.

How do I book a consultation?+
General

You can send an appointment request through the Zelora website or contact the clinic by phone or WhatsApp. The clinic team can then follow up with available options.

How do I know which hair treatment is suitable for me?+
Hair

Hair concerns can have different causes, so there is no single option that suits everyone. A consultation helps the clinic review your concern and discuss whether options such as PRP, GFC, exosome-based care, scalp microneedling or other published treatments may be appropriate.

How many hair-treatment sessions will I need?+
Hair

The number and spacing of sessions can vary by treatment and by individual response. The clinic should recommend a plan only after assessing your concern rather than using one fixed schedule for everyone.

How long do aesthetic or micropigmentation results last?+
Aesthetic

Longevity varies by procedure, skin, lifestyle, aftercare and other individual factors. The clinic can explain what is typical for the specific service you are considering without guaranteeing an exact duration.

Will one skin-treatment session solve my concern?+
Skin

Results and the number of sessions needed vary by concern and treatment. The clinic should not promise a fixed outcome or session count before assessing you.

How many laser sessions will I need?+
Laser

Laser treatment plans vary by treatment area, hair characteristics, skin considerations and individual response. The clinic can discuss an appropriate schedule after assessment.

Do I need a consultation before choosing a treatment?+
General

A consultation is the right starting point when treatment suitability is unclear. The clinic team can review your concern and discuss the available options before a plan is decided.

Can I get an exact treatment price from the FAQ page?+
General

For current pricing, contact the Zelora team directly. Cost can depend on the treatment selected and the plan discussed during consultation.

Can I choose PRP, GFC or another hair treatment by myself?+
Hair

You can ask about any published treatment, but suitability should be assessed before starting. A consultation is the best place to compare options and understand why one approach may be considered over another.

Is laser treatment suitable for every skin type and concern?+
Laser

Suitability depends on the specific laser treatment, the device and settings used, and individual factors. A professional assessment is important before treatment is planned.

Should I stop my current skincare before a consultation?+
Skin

Bring or share a list of the skincare products and medicines you currently use so the clinic has the right context. Do not stop prescribed medication unless the clinician who prescribed it advises you to do so.

Are aesthetic treatments suitable for everyone?+
Aesthetic

No treatment is automatically suitable for everyone. Your goals, relevant history and the specific procedure should be reviewed before treatment is planned.

STILL HAVE A QUESTION?

Talk to the Zelora team.

A consultation is the best place for questions specific to your hair, skin or treatment goals.